Mobile Access to Real-Time Customer Data is Critical for Business Success
Real-time mobile access to your customer data and schedules are critical in today's competitive environment. Scheduling and providing remote data access for field technicians and sales resources are challenging for all service organizations. Many organizations rely on out-of-date software or paper-based and telephone-based processes to link field technicians and sales reps with the office. Traditionally, field resources have been required to physically visit an office or call the office to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service location, workers often did not have real-time access to the information required to complete the sales or service call on the initial visit. In addition, once a sales or service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed invoicing and reduced customer satisfaction.
Bella Field Service Software web based technology enables field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity. See immediate results to your organization.
Scheduling with Bella Field Service Software is quick and easy: Easily view schedules for all resources from any computer, laptop, or PDA. Schedule an appointment with just one click. Make quick and easy updates with drag and drop appointments. Automate email alerts and text messages to field resources and customers. View scheduling calendar by customizable color codes. About Bella Solutions: Bella provides web based software or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software can add vlaue to any company that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Request Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one software application accessed from any computer, laptop, or PDA connected to the internet.
For additional information visit Bella Field Service Software